Waitrose webmail has moved to John Lewis webmail

To access your email, please click the login button below. You may also want to add https://webmail.johnlewisbroadband.com/ to your bookmarks.

Logging in to John Lewis webmail

  1. Your username is your full email address (including everything after the '@'' sign).
  2. If you cannot find some of your folders, then click 'Personal Settings', select the 'Folders' tab, and make sure there’s a tick next to the folders you're looking for.
  3. If your 'Sent' folder is empty, then click 'Personal Settings', select 'Special Folders' on the left, and check that the correct folder is selected next to the 'sent' option.
  4. If you need help familiarising yourself with the new platform then please visit our Webmail help pages (Opens in a new tab).
Login to John Lewis webmail

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